Most of us don’t think to ask about medical care on a cruise ship until we are on a cruise and need medical care. My first experience of medical services at sea occurred during my first cruise. The second day out from New York City, on the way to Bermuda, sea sickness got the best of me. The medical facilities physician checked me out, and gave me the medication I needed to eliminate my nausea. I’ve taken 50+ cruises since then, and have not needed medical attention.
Standards for Medical Care on a Cruise Ship
All oceangoing cruise ships that are members of the Cruise Lines International Association (CLIA) must comply with guidelines that identify the standards of medical care on a cruise ship. The following guidelines are the collaborative efforts of CLIA members and the American College of Emergency Physicians:
- Each ship must have at least one qualified medical professional available 24/7 to care for persons coming into the on-board medical facility, or needing to be seen in his or her cabin. Larger ships usually have two physicians and three to four nurses.
- Physicians and registered nurses must have at least three years of postgraduate experience in general and emergency medicine or board certification in emergency medicine, family medicine or internal medicine.
- Doctors and nurses must be fluent speakers of the predominant language spoken on the ship.
Cruise Ship Medical Facilities
Medical facilities on a cruise ship handle non emergency conditions.
Facilities usually include a number of beds, an exam room, and an intensive care room. They have equipment for processing labs, monitoring vital signs and administering medications. Equipment also includes wheelchairs, a backboard to immobilize the spine, oxygen, EKG equipment, and a minimum of two defibrillators.
Medical facility physicians and nurses care for the ship’s crew as well as cruisers. They see cruisers with a variety of non life-threatening health issues. They routinely treat respiratory problems, urinary tract infections, motion sickness and injuries.
When someone presents for care with a life-threatening illness the medical staff will stabilize the patient. They will make arrangements to have the patient transferred to a medical facility in the nearest port. If the patient needs immediate attention, arrangements will be made to air lift the patient to a medical facility.
Cruise ship medical facilities are not emergency rooms at sea. The vary in size given the size of the ship.
Cruise Ship Pharmacy Stock
While the ship’s medical facility will have a basic supply of most used medications, inventory will vary by ship. You will be able to get antibiotics, aspirin, seasick medications and other, most often prescribed, medications. They will also have those medications necessary to treat more serious conditions .
Who Pays for Medical Care on a Cruise Ship?
If you require medical care while on a cruise you are responsible for the cost. The cost of your treatment and medication will be billed to your ship account. Trip insurance will reimburse what you have to pay out of pocket. You will need a copy of the billing statement from the ship to submit to the insurance company.
On-board medical care can be costly. However, cost for care if you need to be moved to a hospital for treatment can be many thousands of dollars. Trip insurance isn’t a luxury it’s a necessity, and for the price, it’s a wise and inexpensive decision.
Medical Care on a Cruise Ship Tips
Carry a list of your medications and your medical history with you when cruising. It will make it that much easier for you and for the medical staff should you need medical attention.
Carry all the medications you will need on the cruise. Don’t assume that the ship’s medical facility will have your medication in stock.
Chances are you will not need medical care when cruising. But it is good to know that care is available.
If you have questions about Cruise for Your Charity please call me at 800 388 8781
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I spent Christmas at Sea on the Norwegian Escape this past December. Our destination was the Eastern Caribbean. We visited Great Stirrup Cay, Norwegian’s private island in the Bahamas, as well as Nassau.
Over 1, 500 of the passengers were youth ranging in age from infants through 18 years. On board activities in the Splash Academy for children and Entourage for teens gave participants the option of participate in programs throughout the day and evening hours.
The Norwegian Escape’s Kids’ Aqua Park was a big draw for many young cruisers especially the enclosed tube slide. Another favorite, which was always busy, was the two-story climbing structure.
Families could be seen on the Sports Deck playing miniature golf together, shooting hoops, or playing bocce ball. Additionally, there were the many video games to share. Of course, there were also all the Christmas activities to enjoy.
Getting into the Christmas Spirit
The Christmas holiday began as soon we boarded the ship. Brightly decorated Christmas trees lit up the public areas. Holiday favorites and carols played softly in the background.
The dining rooms and buffet areas featured displays of creative winter scenes made of foodstuffs. Each of the specialty dining restaurants also had their own unique decorations that added to the spirit of the season.
Besides the dining room decorations, staff and crew created a village display in the small atrium. A set of trains chugged their way around the display. The train whistle would blow every few minutes and small puffs of white smoke would come out of the steam engine’s smoke stack. This display put many a fussy member of the under five set in a good mood almost immediately.
Christmas Eve and Christmas Day there were traditional holiday meals including prime rib of beef and turkey. Dessert offerings included pies, puddings and Christmas cookies.
Christmas Eve was our first port of call day. Guests going ashore boarded tenders for the trip from the Escape to Great Stirrup Bay. Besides enjoying beach activities, guests had five excursion options:
- Marine Life Encounter Eco Boat Tour
- Kayak Tour
- Stingray City Bahamas
- Wave Runner Tour
For guests staying on the ship on Christmas Eve, holiday activities began in the AM. Christmas trivia was followed by Christmas crafts. In the afternoon, Christmas movies trivia drew a huge crowd!
The Escape choir and crew led guests in singing Christmas carols in the Atrium at 9 PM. At midnight, there was an Interdenominational Christmas service in the Theater.
Christmas Day dawned early with Santa’s arrival in the Atrium. He didn’t come alone. Mrs. Claus made a rare appearance, as did some of his elves. Santa didn’t come empty handed either. He brought gifts and invited the children to have their photographs taken with him.
Guests spending the day in Nassau, our second port of call, had a choice of five shore excursions:
- Atlantis Aquaventure
- Discover Atlantis
- Discover Nassau by Land and Sea
- Blue Lagoon Beach Day
- Charm and Beauty of the Bahamas
Ship Christmas activities included a viewing of “How the Grinch Stole Christmas” on the large screen in the Atrium. A family holiday glow party was well attended.
Evening activities included a performance by four time Grammy winner, Melba Moore, in the Escape Supper Club. Overflow crowds attended the Escape Holiday Spectacular, in the theater at both the 7 PM and 10 PM performances.
Many families chose to celebrate Christmas at sea on the Norwegian Escape. As a result, they got to enjoy being together at Christmas without all the work of holiday preparations.
In December 2018, I had the opportunity to experience family friendly cruising on the NCL Escape. The Escape calls NYC its home port and cruises to destinations in the Eastern and Western Caribbean, and Bermuda. After spending three weeks on this ship, I can say that the NCL Escape is a family resort at sea!
When it comes to making family members comfortable, from the youngest child to grandparents, Norwegian has thought of it all. Beginning with the staterooms, the Escape has accommodations that include family mini-suites, balconies, oceanviews and inside staterooms. Multi-room suites and interconnecting staterooms offer additional options for families. The Haven by Norwegian™, the line’s exclusive ship-within-a-ship concept, offers stateroom categories perfect for the multi-generational family. Families staying in The Haven have access to their own private lounge, restaurant, courtyard and pool. Each suite has a 24-hour butler.
The Escape features one of the largest Aqua Parks at sea. It includes four multi-story water slides, a dedicated Kids’ Aqua Park, two pools and four hot tubs. Slides include the Aqua Racer, Norwegian’s first tandem water slide at sea, Additionally, it has the Free Fall, the fastest water slide at sea. For those who prefer a more relaxing ride, there is a family-friendly open-flume body slide. Norwegian Escape’s Kids’ Aqua Park features a multitude of splashing fun including an enclosed tube slide. There is also a two-story climbing structure for kids to explore. Family members looking for adventure, can conquer the three-story Ropes Course with two planks and five sky rails. There is also a Kids Ropes Course for young children who don’t meet the Ropes Courses’ height requirement. Members of the family who like to take it easy can play mini-golf while enjoying the ocean views.
The parents I spoke with, that had young children, had high praise for the kids water park. They shared that, weather permitting, their children spent hours a day in the water park. While their children made new playmates, parents got to socialize while supervising their children’s activities in the water park.
Splash academy is a complementary youth program offered on all Norwegian ships. Splash Academy hours begin in the AM and continue throughout the day and evening, usually until 10:30 PM. Programs break for lunch and dinner so children can join their families for meals. Splash Academy is split into four categories for ages 3-12 and Entourage for ages 13-17.
The Norwegian Escape is the only ship in Norwegian’s fleet to offer childcare services for children ages six months to three years. It is part of the Guppies program. Before spending time by the pool or enjoying the many on- board activities, parents head to Guppies Program. Here they can drop off their children with an early years coordinator at the nursery. The nursery includes an active area for play time, and a separate space for napping. In addition to the nursery services, the Guppies program offers a dedicated open play area for parents and babies to play together. The play area features sensory-based games, interactive media and themed activities.
Splash Academy Space
The Splash Academy areas are colorful, inviting, immaculate and attractively furnished. Staff are educated and experienced working with children. I had the opportunity to see teens enjoying their evening activities around the ship. It was also great to overhear kids at breakfast hurrying their parents to finish so they could get to their Splash activities.
While kids had fun in the youth programs, during the day, parents enjoyed a variety of day time activities. When kids participated in the evening Splash Academy, some parents had a romantic diner in one of the specialty restaurants. Others attended award-winning entertainment in the theater, many enjoyed the comedy club, visited the casino, or had drinks with new friends.
The complementary dining rooms and the buffet restaurant offered kid friendly foods at every meal. Menus were varied, foods well prepared, and had eye appeal which is so important to young diners. Even fussy eaters found something they liked. Dining wait staff asked about any food allergies and other food restrictions at every meal. Every dessert menu included one or more no sugar added desserts, including ice cream.
Each day, following lunch and dinner in the buffet area, you could watch children headed to the soft serve ice cream machines. They would take their cones and fill them with as much ice cream as their cones could hold!
Family friendly cruising on the NCL Escape is the perfect family vacation any time of the year!
To Be Continued on February 7th-Christmas at Sea on the NCL Escape
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Cruise promotions and on-board credit, are incentives that make one cruise, to a specific location, more attractive than another. They are what adds value to a cruise package. In some cases, they make a value packed cruise more cost effective than buying a bare bones cruise selling at a lesser price.
The Norwegian advertisement featured above is all about NCL promotions for the new year. It offers six free incentives that will enhance enjoyment and savings when choosing an NCL cruise. These promotions apply only to first and second passengers in a stateroom. This promotion, like all promotions on most cruise lines, can be seasonal or have certain limitations. Promotions do not apply to X cabins as they are no frills cabins.
Unlimited Open Bar
Enjoying drinks over a several day cruise can add quite a bit to the final bill for your cruise. Having wine with dinner, enjoying umbrella drinks poolside, and evening cocktails adds up. Guests 1 and 2 in a stateroom can enjoy spirits and cocktails, wines, draft beer, juice and soda at no cost when they have an open bar promotion. However, there is a gratuity charge for an open bar, which is charged to your account in advance of the cruise, usually at booking.
All cruise ships have complimentary dining for passengers. The also have specialty restaurants that charge a modest supplement. Being able to enjoy a steakhouse, a seafood restaurant, Asian cuisine, a French Bistro and other specialty venues, at no extra cost, adds to the enjoyment of the cruise.
Shore Excursions are expensive. As such, many cruisers opt not to take an excursion in every port they visit. Free shore excursions for 2 people can be a savings of several hundred dollars or more on a seven day cruise.
Keeping in touch with family back home, or keeping up with your business isn’t cheap while you are at sea. Many of the ships bill Internet use in minutes. Given the frequent slowness of Internet access at sea, passengers find they are using minutes far faster than they anticipated. WiFi use can add substantially to your final cruise bill. Free WIFI is a significant money saver for those who need or want to be connected via the Internet.
Friends and Family Sail Free
On selected cruises. passengers 3 and 4 sail free when sharing a stateroom with passengers 1 and 2. This is an excellent savings for parents with small children. It is also a cost effective way for 4 family members or a group of friends to travel together. However, adults need to consider that they will be sharing a stateroom designed for 2 adults and having one bathroom, and limited closet space. Additional sleep areas will be either sofa beds or bunk bed accommodations. However, tight quarters maybe a small price to pay for this significant savings.
Free Air Fare
NCL Cruisers 1 and 2 get free air fare or reduced round trip airfare on some cruises with Free Air Available.
On-board credit can also be part of a cruise promotion. It is the gift of free cash that is added to your on-board account, which you can use to purchase goods and services during your cruise. It can be used for:
Shopping in Ship Boutiques
Cruise Promotions and On-board Credit
Sometimes, cruise lines will offer a value package that includes free services as well as on-board credit. Credits can and do come from the cruise line, as well as your travel agent. If you book a cruise in advance, while on a cruise, the cruise company will often include a generous on-board credit for that next cruise. Cruise lines value returning passengers. Most recognize and reward passenger loyalty by giving on-board credit to those who continue to sail on their ships.
If you are planning a cruise promotions, including on-board credit, will increase your enjoyment while cruising and give you a significant savings. If I can be of help in planning and booking your next cruise, please call me at 800-388-8781.
Please check out my travel website at www.candocruises.com
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Imagine taking a cruise and the cruise agency makes a donation, in your name, to your favorite charity. The cruise agency also gives you the tax deduction for the donation. You don’t need to imagine. Just book your cruise through the Cruise for Your Charity Program at cruiseforyourcharity.com, my cruise travel agency.
Cruise for Your Charity Program Description
The Cruise for Your Charity Program offers value filled cruise packages that vary from cruise line to cruise line. Cruise packages complement the stateroom amenities offered by each cruise line.
The Program is open to residents of the United States wanting to cruise anywhere in the world. Cruise for Your Charity can develop value packages with most cruise lines. Cruise ships can vary in size from small, luxury ships to Mega ships that offer something for every age group.
Cruisers can assign their donations to their favorite charities at they time they book their cruises. To qualify for a donation, a charity must be a nonsectarian and nonpolitical 501(C)3 organization.The amount of the donation is based upon the price of the cruise, the cruise line and the stateroom selected by the cruiser. There is one donation per stateroom. A donation can range from $150 to $ 1,300.
A check is issued to a charity, in the name of the cruise donor, two to three months after the cruise is completed. The cruise donor receives the tax deduction for the donation.
Cruise for Your Charity Next Steps
If you want to discuss the Cruise for You Charity Program further, please call me at 212 710 2672. You can also reach me at the 212 710 2672 number to plan and book a cruise through the Program.
I look forward to helping you enjoy a cruise, of you choice, generating a donation for your favorite charity, and receiving the tax deduction for the donation.
Please visit my cruise website, www.cruiseforyourcharity.com and begin to check out your cruise choices when it comes to your options in 2019 and 2020.
All the best,
When you book a cruise, you will be encouraged to take cruise travel insurance. It doesn’t matter whether you book your cruise through a travel agent or the cruise line. The agent or the cruise line’s representative will share what the insurance will cover and coverage rates.
Why is it so important to have comprehensive cruise travel insurance? Insurance is the only way to prevent you losing money due to a travel emergency or a personal circumstance.
What Does Cruise Travel Insurance Cover?
All cruise travel insurance is not same. Some cover more than others. Most cover the following circumstances:
- You Have to Cancel Your Cruise Because of a Medical Emergency: You become seriously ill or need emergency surgery a week before your cruise. If you did not take cruise travel insurance and must cancel your trip, you will be facing a sizable financial penalty. If you have insurance, you will be reimbursed for the monies that you paid for the trip that are not refundable.
- Plane Delayed/You Miss Your Cruise: Your plane is delayed by bad weather, and you miss your cruise departure. If you have travel insurance, you are covered for flight and other transport delays that resulted in your missing your cruise.
- Your Luggage is Delayed or Lost: While you arrive at your cruise port in plenty of time to board, your luggage does not. You board the boat with only the clothes you are wearing and carry on bag that has important papers, medicines, your wallet and phone. Your policy will state what you will be reimbursed for based on the amount of hours your luggage is delayed. Usually this will include replacing a new outfit and personal toiletries to use until you receive your luggage. Should you luggage be permanently lost, you can submit a claim for the luggage and its content. Your policy will state what you will be reimbursed for, and identify a cap amount for your claim.
- Medical Expenses on the Cruise and In Ports of Call: Medical services are available on most cruise ships. If you have insurance, payment for these services are covered. If you do not have insurance, you will be billed for your care. You want an insurance policy that covers you, not only if you need care on-board, but in ports of call. Out of pocket costs for doctors and hospital care outside the U.S. can be high. It is important to choose a policy that will cover your immediate care while in a port outside the U.S.
- Medical Emergency Evacuation: If you or a member of your family have a medical emergency, medevac may be a life-saving necessity. Emergency evacuation from a cruise ships to a medical facility is very expensive. However, it’s covered in a number of cruise travel insurance policies. If you choose to buy insurance through a cruise line, confirm that they include emergency medical or evacuation benefits.
- Your Cruise is Interrupted and All Passengers Must Disembark: If your cruise ship experiences a mechanical failure, or other damage, you will have to disembark at the next port. Usually the cruise line will help guests in these circumstances But, having cruise travel insurance will insure that you will be reimbursed for such things as lodging and food while you wait to catch a flight home.
What is Usually Not Covered by Cruise Travel Insurance?
- Weather–Inclement weather is not a legitimate claim. However, severe storms can interrupt, delay or cancel a trip. In which case, you would be eligible for trip cancellation or interruption insurance claim.
- Changes to Itinerary- Sometimes high winds, or other circumstances, make it hard to dock safely in a port of call. In this case the Captain will decide if skipping a port is the best choice.
- Car-rental Collision Coverage is usually not included, but can be purchased at a minimal day rate.
How Do I Purchase Cruise Travel Insurance?
Many people prefer to purchase travel insurance at the time they book their cruise. This is especially true when they are booking on the Internet through a cruise line. While this is convenient, it isn’t always the most cost effective. Also, it may not result in getting the most comprehensive insurance plan. You travel agent can identify the best policy to meet your needs. It is wise to comparison shop.
Be sure that whatever policy you select, it is underwritten by a reputable and licensed insurer. You can check out licensed insurers at the U.S. Travel Insurance Association.
Why I Purchase Insurance for Every Cruise I Take
Before my first cruise, 30 years ago, I debated buying insurance since I was in good health. But, I wanted the peace of mind of knowing I would be covered if anything unexpected happened. The travel agency I booked with declared bankruptcy two weeks before my cruise. The travel policy I had purchased reimbursed me, in full, for the cost of my cruise.
Years later, I was scheduled to take an extended transatlantic cruise. I chose to cancel my cruise when an immediate family member was diagnosed with a serious illness and I needed to be of support. My travel insurance policy reimbursed me for all the payments I had made to the cruise line.
Cruising is my primary means of travel. I take 3 cruises a year and have for years. I never cruise without insurance. I’ve learned, through experience, that the unexpected does happen.
Differences in the Cost of Cruise Travel Insurance
Most cruise travel insurance can be purchased at a nominal cost, which is a small price to pay for the coverage it affords. You need to be aware that there are differences in price for the same coverage.
Some of the factors that influence the price variations include:
- Coverage based upon age which tends to be more expensive for senior travelers
- Coverage based upon the price of a cruise which may or may not include taxes and fees. If you do not take the cruise, there are no taxes.
- Coverage based upon a time period whether for the cruise only; the travel period from when you leave to when you return; a specific 30 day period or a per cruise basis.
Here are two coverage examples for the same price of $268:
- The fist coverage is for a transatlantic cruise for 2 traveling from Ft. Lauderdale, Fl to Southampton, UK with a trip to Toulouse, FR. The trip included air fare from NYC to Ft. Lauderdale, round trip air fare from Gatwick Airport to Toulouse, and return air fare from Gatwick to NYC. The total price of the trip was $3,000.
- This December, I booked 2 cruises for 2 people. The first cruise is for 12 days, and the second is for 7 days. Since the total cost for both cruises is under $3,000 and within a 30 day period, the insurance on the 12 day cruise covered both cruises.
I was surprised and delighted to find America’s Test Kitchen on the Rotterdam. During the week I was on my cruise, I participated in a pastry workshop and attended two demonstrations.
In the following post Fleet manager Barbara Mills-Schuchardt shares about America’s Test Kitchen and its popularity. We met her on the Rotterdam, while she was installing a new host; Chef Odette Oliver from South Africa. Oliver, a gifted chef, left a position as head chef at Cape Point Nature Preserve to join this unique group of Test Kitchen chefs at sea.
For more than 25 years Cooks Illustrated magazine has been a culinary cornerstone for its subscribers.
This successful business model provides its readers with unbiased reviews of culinary equipment, ingredients and fool-proof recipes that have been tasted to be the best. America’s Test Kitchen and Cooks Country are the delicious offspring of this culinary publishing powerhouse.
America’s Test Kitchen is the most watched instructional cooking show on television. This iconic cooking show along with its sister show Cooks Country delivers the science of good cooking to avid fans all over the United States.
Holland America Line, a decidedly different cruise line, has been making waves for more than 145 years with its elegant medium-sized ships, scrumptious food and incredible itineraries. In 2016, looking to re-imagine its on-board entertainment, Holland America Line and America’s Test Kitchen whipped up a brand new culinary adventure at sea. Take a cruise on any of Holland America Line’s 15 ships and you can enjoy a live America’s Test Kitchen cooking show on board. The shows are engaging, informative, and just plain fun. The hosts of these shows are talented chefs from all over the globe, trained at the Test Kitchen, and on board, to bring you an array of delicious recipes that will inform your cooking with the science of why a recipe works. There are several shows: 20 in all have the look and feel of a live America’s Test Kitchen broadcast production.
You can take a deep dive into chocolate, learn to create perfect buttermilk biscuits with pimento cheese spread, prepare perfectly poached salmon or take home a recipe for the best black bean burger you have ever tucked into a brioche bun.
The shows have been standing-room only and guests are willing to sit on the floor to just to get of whiff of this terrific program. The shows open with an intro that takes you inside the Test Kitchen and then segues into an interstitial video hosted by the talent in Boston explaining the science inside the recipes. At the close of each show, guests get a glimpse of a website created just for them which includes all the recipe for all the shows, links to cookbooks, equipment and additional recipes. Episodes of Cooks Country and America’s Test Kitchen also are available for viewing from your stateroom. But the real culinary collateral for the guests are the complimentary magazines and glossy over sized recipe cards featuring decidedly organic photos of these amazing recipes. The cards sail out of the Test Kitchen to be packed away for friends and family and the next great party at home.
A cadre of 20 chefs overseen by Fleet manager Barbara Mills-Schuchardt expertly deliver the voice of this tasty brand. Mills- Schuchardt, a classically trained chef, has been a culinary instructor for more than 25 years. She cooked up a career that included artisan bread baking at King Arthur flour, cheese making in Vermont, lead instructor for several cooking schools and owner of her cooking school, television show and cooks store. She is uniquely qualified to provide support and brand integrity to the chefs on-board.
The relationship between Holland America Line and America’s Test Kitchen is so intuitive, that three of Holland America Lines’ ships call Black Falcon terminal in Boston their home port. The ships dock in the shadow of the Test Kitchen, located at 21 Dry Dock avenue. I can only describe this relationship as a perfect culinary paring taking the science of good cooking to avid home cooks world-wide. What a well-seasoned culinary adventure.
In addition to excellent service, Holland America is known for its cruise destinations. Rotterdam Canadian Cruise destinations offer guests the opportunity to visit several ports during a seven day cruise. Beginning in Boston, and before ending in Montreal, guests get to explore five destinations. After disembarking in Montreal, guests purchasing an excursion through the Rotterdam, can enjoy touring Montreal before heading home.
You can purchase excursions, for each of the destinations, at the time you book your cruise, or on-board. The EXC Tours Desk on Deck 4 is open throughout the cruise. The EXC Tours Team can help you choose an excursion that is a match for your interests.
Rotterdam Canadian Cruise Destinations And Excursions
Bar Harbor, Maine is a quaint coastal town surrounded by the beautiful Acadia National Park. The town streets boast everything from snack stops to full service restaurants. Lobster is the fish of the day. The ice cream shops are a great place to get dessert, or just a snack. A number of clothing boutiques offer a variety of shopping options.
Boat tours explore the waters and islands that surround Bar Harbor. Guests that take these tours get to see the lighthouses, which seem to be everywhere. Additionally, each season brings the opportunity to see different wildlife, such as whales. Guests can hike, bike or take a horse-and-carriage ride to explore Acadia’s lakes and striking coastline.
If you opt to see Bar Harbor on your own, be sure to take advantage the of the free Island Explorer buses. They take guests to Acadia’s major sites and to other nearby destinations.
Note: Bar Harbor is a Tender Port. This port is not accessible to large cruise ships. Since the Rotterdam is a large ship, it drops anchor a distance from the port. Rotterdam guests board small ships, called tenders, from the cruise ship to get into the port.
Guests who have mobility issues may have problems getting on and off the ship while tendering because of the steepness of the gangways and steps. This is especially true when trying to do so during low or high tide. The Rotterdam is retrofitted with a tender lift system. It enables guests using wheelchairs to roll directly on and off the tenders while staying in their wheelchairs. However, wind and swells or extreme tide levels may prevent using the ship’s tender lift equipment.
Halifax, Nova Scotia
There is so much to see in the port of Halifax, the capital of Nova Scotia! It offers history museums, along with music, excellent food and nautical experiences. The Harbor Walk is a mixture of shops and restaurants. You can catch a tour of the harbor on a tugboat, or a land and sea vehicle. You can walk to the center of Halifax or take public transportation.
Excursions arranged through the Rotterdam include guided tours of Halifax. A favorite of many is Peggy’s Cove, a fishing village a bus ride away from downtown Halifax.
Before you return to the Rotterdam, check out the local crafts on display in the terminal. The kilts, sweaters, hats and jewelry are beautiful.
Sydney, Nova Scotia
Sydney, on Cape Breton Island, is accessible by causeway to the rest of Nova Scotia. Rotterdam guests can begin exploring Sydney in the the harbor by visiting the shops where local crafts are sold. You can see the world’s largest fiddle towering beside the port’s cruise pavilion. Sydney boasts of historic homes and houses of worship dating back to the 17th and 18th centuries.
A favorite EXC excursion, a visit to Eskasoni, is a multicultural tour that reflects the two different and distinct cultures of Cape Breton.
Prince Edward Island
The smallest province in Canada, Prince Edward Island, is charming. It is an easy walk from the harbor to Charlottetown, the capital of Prince Edward Island. There are Victorian houses to admire and parks waiting to be explored. Be sure to visit the shop that is all about the classic children’s best seller, Anne of Green Gables. It was written by Lucy Maud Montgomery, a native of Prince Edward Island.
Rotterdam EXC Tours features a theater production, Anne & Gilbert, in Charlottetown. It is a musical based on the lead characters from the book, Anne of Green Gables.
There is more to see in this beautiful, historic city than can be seen in the several hours we were in port. I chose to spent my time in the historic district of Quebec. Here, you can walk the streets as they looked centuries ago. Boutiques and restaurants are housed in buildings that reflect the architecture of that time.
Excursions include coach tours of Quebec City and a trip to the shrine of St. Anne de Beaupre and Montmorency Falls.
When the Rotterdam docked in Montreal, guests that purchased an excursion boarded buses for a tour of the City. Since I was getting back to NYC on Amtrak, I asked my cab driver to give me a half hour tour of Montreal. I got to see quite a bit of the downtown area before heading to the train terminal. I purchased an assortment of freshly prepared french foods to have on the train. The ride home, although long, was through beautiful farmland, small towns, and villages in upstate New York.
I enjoyed the various entertainments and activities offered on the Rotterdam. I was delighted to find that America’s Test Kitchen was offering cooking demonstrations and hands-on workshops. I was able to attend 2 cooking demonstrations and participate in a pastry workshop.
On 11/14, the 3rd post of this 3 part series, will focus on America’s Test Kitchen aboard the Rotterdam.
Please check out my cruise travel website at candostreetfamilyfriendlycruises.com.
I can help you choose a cruise ship that meets your interests and is within your budget. My planning and booking services are complimentary.
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From the time I boarded Holland America’s Rotterdam in Boston, to disembarking seven days later, in Montreal, I enjoyed excellent service on the Rotterdam Canadian cruise. It was not my first cruise on a Holland America ship, but it had been awhile. I was eager to see if the level of service I experienced several years ago was available on the Rotterdam. It was, and then some!
As a frequent cruiser, I’ve gotten on and off 50 cruise ships. Some ships were easy, but time consuming to get on and off. Others were an ordeal with long lines that moved ever so slowly. The Rotterdam goes to the top of my list as the easiest, fastest, and most comfortable experience of getting on and off a cruise ship.
Once on the ship, guests were guided by staff to the elevator banks. Staff rode the elevators with guests, stopping at each floor and directing guests to their cabins. Guests were able to go directly to their cabins, which is often not the case on other ships. On a number of other cruises I’ve been on, guests are often directed to the buffet restaurant to have lunch, and wait until the cabins are ready. On the Rotterdam Canadian cruise, guests got to settle into their cabins before going to the buffet restaurant and enjoying a relaxed lunch.
My inside cabin measured 180+ square feet. It equaled the space of some balcony cabins I had on other cruise lines. I was please to find generous clothing hanger areas, storage cubicles and drawers. The bathroom was roomy and stocked with personal care items.
Cabin Steward Service on the Rotterdam Canadian Cruise
Shortly after I got to my cabin, the two cabin stewards responsible for my cabin, came by and introduced themselves. They told me that if there was anything I needed, to just ask them. Each day, they cleaned my cabin in the AM, after I left for breakfast, replacing towels and personal care items as needed. Each evening, they freshened up my cabin while I was out for dinner. They picked up laundry in the evening and returned the next evening. The cabin stewards were pleasant and genuinely helpful throughout the cruise.
Dining Room and Lido Market Buffet Service
The main dining room, offers a serene environment with sea views from three sides of the restaurant. Open for breakfast and dinner it is an attractive and comfortable setting in which to enjoy fine dining. The menu is varied, with something for everyone including guests on special diets. Background music is pleasant but not intrusive, enabling guests to easily engage in conversation.
Wait staff worked in pairs serving guests at their tables. They were attentive, pleasant and provided consistently professional service throughout the meal. They routinely asked each guest about any dietary needs or food allergies. At the end of each meal, I and other guests, with food allergies, were given a preview of the next evening’s meal. We were asked to make our selections in advance. This enabled the culinary staff to substitute ingredients, where possible, for the ones that could cause us problems. Then we could safely enjoy our meal choices.
The servers in the Lido Market, the buffet restaurant, readily answered guest questions about buffet offerings. The explained how foods were prepared for those with food allergy questions. Other servers quickly stepped up to assist guests with walkers, scooters and wheelchairs make their selections. Servers then found them seating in the dining areas and got their beverages. These servers double back when it was time for dessert selections and coffee or tea. Throughout the buffet dining areas. other servers stood by ready to assist all guests with refills on beverages and anything else they might need.
Service Throughout the Rotterdam
The quality of service on the Rotterdam is consistent throughout the ship. It compliments the warm, comfortable, attractive atmosphere guests experience in the atrium, lounges, dining venues, entertainment areas, and daily activities. Officers, crew, and staff go out of their way textend themselves.
A mid-sized ship, with a guest capacity of 1,404 and 600 staff, the Rotterdam is a favorite of mature cruisers. It has 25 accessible cabins for guests with special needs. The ship is fully accessible for those with mobility impairments. The Rotterdam is a perfect example of the excellent service that Holland America is known for in the cruise world.
On 10/30, in the 2nd of this 3 part series, I will post about – Rotterdam Canadian Destinations, Excursions and Activities.
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